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Sameday Specialists
Stafford Courier Service
01785
 593247

Terms & Conditions

Privacy Policy

Home. About Us. Fleet. Payment. Owner Drivers. Contact Us.
Copyright © Stafford Courier Service 2017. All rights reserved.

Registered in England No. 05262141

VAT No. GB 793 113 921

Website by WAM

                                Payment Methods & Charges


Payments

For non account holders secure payment can be made over the telephone using most major credit cards. We will send you a detailed VAT receipt by email on the day that your delivery is completed. Please read our Privacy Policy regarding what we do with any information you give us.

Cancellation Policy

If you make a cancellation and give reasonable notice, no charge will be made and a full refund will be given.            

If you cancel at short notice we reserve the right to make a small charge. This will not exceed £20

Cancellations which occur after a courier has been despatched will be subject to our minimum charge of £35. This charge may be greater if a significant proportion of the journey has been completed.

Returns Policy

If the service offered cannot be completed, due to the fault of Stafford Courier Service, a full refund will be given within 7 days.

If delivery of goods is refused by recipient and no fault can be attributed to Stafford Courier Service the goods will be returned to sender and an extra charge of 33% will be levied.

Complaints Procedure

Should you have a complaint regarding service or costs please inform us in writing within 7 days at the following address:

                                                     Pyramid Logistics UK Ltd

                                                        The Kelcamp Building

                                                             St Albans Rd

                                                                Stafford

                                                                ST16 3DR

 Stafford Courier Service & Stafford Parcel Service are part of Pyramid Logistics UK Ltd  
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