For non account holders secure payment can be made over the telephone using most
major credit cards. We will send you a detailed VAT receipt by email on the day that
any information you give us.
If you make a cancellation and give reasonable notice, no charge will be made and
a full refund will be given.
If you cancel at short notice we reserve the right to make a small charge. This will
not exceed £20
Cancellations which occur after a courier has been despatched will be subject to
our minimum charge of £35. This charge may be greater if a significant proportion
of the journey has been completed.
If the service offered cannot be completed, due to the fault of Stafford Courier
Service, a full refund will be given within 7 days.
If delivery of goods is refused by recipient and no fault can be attributed to Stafford
Courier Service the goods will be returned to sender and an extra charge of 33% will
Should you have a complaint regarding service or costs please inform us in writing
within 7 days at the following address:
Pyramid Logistics UK Ltd
The Kelcamp Building
St Albans Rd
Stafford Courier Service & Stafford Parcel Service are part of Pyramid Logistics UK Ltd